At Midwest Design Innovations, protecting your information is part of our commitment to quality, integrity, and customer service. We value the trust you place in our company and strive to handle your personal information with the same care and professionalism that we bring to every product we design, manufacture, and deliver.
Privacy Policy
Policy center
Privacy Policy
How we collect, use, and protect information.
MDI / INFO
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Use the headings below to find the information you need.
Effective date will be posted before launch.
Our Commitment to Your Privacy
Midwest Design Innovations LLC (“MDI,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. We believe trust is earned through honesty, transparency, and responsible business practices.
This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website, purchase products, request a quote, subscribe to our newsletter, or otherwise interact with Midwest Design Innovations.
By using this website, you agree to the practices described in this Privacy Policy.
Information We Collect
Depending on how you interact with our website, we may collect information that you voluntarily provide, including:
- Name
- Company name
- Job title
- Email address
- Telephone number
- Billing address
- Shipping address
- Payment information processed through our payment providers
- Quote request information
- Customer service communications
- Newsletter subscription information
- Any other information you voluntarily submit through our website
You may choose not to provide certain information; however, doing so may limit our ability to process your order, provide a quotation, or respond to your request.
Information Collected Automatically
When you visit our website, certain information may be collected automatically to help us operate and improve our website.
This may include
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of your visit
- Referring website
- Search terms used on our website
- Approximate geographic location
- Cookie information
- Website usage statistics
This information helps us improve website performance, troubleshoot issues, enhance security, and better understand how visitors use our website.
How We Use Your Information
We use the information we collect to
- Process and fulfill orders.
- Prepare quotations and proposals.
- Respond to inquiries and customer support requests.
- Process payments.
- Arrange shipping and delivery.
- Provide invoices and order confirmations.
- Improve our products, services, and website.
- Send newsletters or promotional communications if you choose to receive them.
- Communicate product updates, technical information, and company news.
- Detect and prevent fraud or unauthorized activity.
- Comply with legal obligations.
- Maintain business records.
We only collect and use information that is reasonably necessary to operate our business and serve our customers.
Quote Requests & Engineering Information
When you submit a Request for Quote (RFQ), engineering inquiry, or product information request, the information you provide is used solely to evaluate your request, prepare quotations, communicate with you, and provide the products or services you request.
Information shared for custom engineering, OEM manufacturing, contract manufacturing, or product development is treated as confidential and used only for legitimate business purposes related to your request.
Cookies & Website Technologies
Our website uses cookies and similar technologies to provide a better browsing experience.
Cookies may be used to
- Remember your preferences.
- Keep shopping cart information active.
- Improve website functionality.
- Analyze website traffic.
- Enhance website security.
- Measure website performance.
You may disable cookies through your web browser; however, doing so may affect certain website features.
Marketing Communications
If you subscribe to our newsletter or choose to receive promotional communications, we may occasionally send information regarding:
- New products
- Product updates
- Engineering insights
- Technical resources
- Company news
- Promotions
- Dealer and OEM opportunities
You may unsubscribe at any time using the unsubscribe link included in our emails or by contacting us directly.
Payment Processing
To protect your financial information, Midwest Design Innovations does not store complete credit card or debit card information on our servers.
Payments made through our website are securely processed by trusted third-party payment providers, including:
- Stripe
- PayPal
These providers process payment information in accordance with their own privacy and security policies.
Sharing Your Information
Midwest Design Innovations does not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share limited information with trusted service providers that assist us in operating our business, including services related to:
- Payment processing
- Website hosting
- Order fulfillment
- Shipping
- Customer communications
- Website analytics
- Fraud prevention
- Information technology support
These providers are authorized to use your information only as necessary to perform services on our behalf.
We may also disclose information when required by law or when necessary to protect our rights, customers, employees, or property.
Data Security
We take reasonable administrative, technical, and physical measures to protect the information you provide.
These safeguards are designed to protect against unauthorized access, disclosure, alteration, or destruction of personal information.
Although we continually work to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only as long as reasonably necessary to:
- Complete transactions.
- Provide customer support.
- Maintain business records.
- Comply with legal requirements.
- Resolve disputes.
- Enforce our agreements.
When information is no longer required, it is securely deleted or otherwise disposed of using reasonable business practices.
Your Privacy Rights
You may request to
- Access the personal information we maintain about you.
- Correct inaccurate information.
- Update your contact information.
- Request deletion of personal information where permitted by law.
- Unsubscribe from marketing communications at any time.
To make a privacy-related request, please contact us using the information below.
Minor’s Privacy
Our website is intended for general business and consumer use and is not directed toward minors under the age of 18.
We do not knowingly collect personal information from minors. If we become aware that such information has been provided, we will take reasonable steps to delete it.
Third-Party Websites
Our website may contain links to third-party websites for your convenience.
Midwest Design Innovations is not responsible for the privacy practices, security, or content of websites that we do not own or control. We encourage you to review the privacy policies of any third-party websites you visit.
Business Transfers
If Midwest Design Innovations is involved in a merger, acquisition, asset sale, or other business transaction, customer information may be transferred as part of that transaction, subject to applicable privacy laws and appropriate safeguards.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, or applicable laws.
Any updates will be posted on this page with a revised Effective Date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.
Midwest Design Innovations LLC
Email: support@midwestdesigninnovations.com
Phone support details will be posted before launch.
Mailing address will be posted before launch.
